For digital products sold via Lemon Squeezy on arslan duş.com:
Due to instant delivery nature, we offer 14-day refund if file not downloaded or if file is defective and we cannot fix it. If downloaded, refund on case-by-case if content does not match description.
To request: email support@arslandus.com with order ID and reason within 14 days.
Refunds processed via Lemon Squeezy within 5-7 business days.
Physical services (installation in Şanlıurfa) have separate 2-year warranty policy and are not covered here.
Contact: support@arslandus.com - Akabe Mah. 1436. Sok. No:9 Eyyübiye / Şanlıurfa